Policies

At Glow Empire, we are committed to providing premium, high-quality raw hair extensions and delivering exceptional customer service with every order. Due to the nature of our products and hygiene standards, all sales are final.

No Refunds — No Exceptions

We do not offer refunds, returns, or exchanges on any products once an order has been placed. This policy is in place to protect the integrity of our products and to ensure that every customer receives hair that is untouched, unused, and uncompromised.

Please make sure to:

  • Review your order details carefully before completing your purchase

  • Ask any questions prior to ordering —we’re here to assist

  • Confirm your shipping address and product selections at checkout

Order Accuracy

If you believe you received the wrong item or there is an issue with your order upon delivery, please contact us within 24 hours of receiving your package. While we do not offer refunds, we will work with you to resolve any rare discrepancies.

By completing a purchase on our website, you acknowledge and agree to this strict no refund and no return policy.

Thank you for choosing Glow Empire — where quality and customer satisfaction remain our top priorities.